Need help with an app?

Get help with using our apps, troubleshooting issues, reporting bugs, or sharing feature ideas.

Quick checks before contacting us

A few simple checks can resolve many common issues.

  • Close the app completely and open it again.
  • Confirm that the app is up to date and has the required permissions.
  • Check whether the issue occurs again after repeating the same steps.

Bug reports and feature feedback

Include the app name, device and operating system, the steps that led to the issue, and a screenshot when possible.

support@easternwood.cloud